Pricing

Three plans, each the whole product. They differ in how many Shopify orders a month Cortex creates in Retail Express for the price, and what each one costs after that.

Every feature, on every plan
Products, inventory, orders, customers, refunds, returns, exchanges, fulfilments, conflict resolution and the MCP server for your AI assistant.
Only orders are counted
Unlimited products, outlets, locations and team members. No setup fee.
30 days free
Every plan starts with a 30-day free trial.
Billed by Shopify
In US dollars, on your Shopify invoice. Change or cancel from your Shopify admin at any time; Shopify prorates.

A busy month never stops a sync

When your store passes the orders its plan includes, Cortex keeps syncing. Each order after that is billed at the plan’s rate, on the same Shopify invoice.

Moving up a plan costs less once those orders add up. Above 1,300 orders a month, Growth costs less than Starter. Above 5,900, Scale costs less than Growth.

For larger volumes, write to contact@huntthenight.com.au about a private plan.

800 orders in a month on Starter

$49 500 orders included

$30 300 more at $0.10

$79 for the month

4,000 orders in a month on Growth

$129 2,500 orders included

$75 1,500 more at $0.05

$204 for the month

What counts as a synced order

  • A synced order is a Shopify order that Cortex creates in Retail Express.
  • Each order is counted once, however many edits, refunds, returns or fulfilments Cortex later applies to it.
  • Product, inventory and customer updates are never counted.
  • Sync does not pause when a store passes its included orders. The orders beyond them are billed at the plan’s rate for each order.

Beside the connector Retail Express gives you

Retail Express includes its own Shopify connector in every plan. Here is what each does, in the vendor’s own words where we could find them.

Retail Express’s own Shopify connectorCortex
Refunds, returns and cancellationsNo

Managed in each system separately.12

Yes

Carried between the two systems, exchanges included. Some wait for your approval or decision first.

Where a product can start

Created in Retail Express first, then published to Shopify.1

Create it in either system. Products new in Retail Express arrive in Shopify as drafts.

Which product data moves

A set list of fields. Long descriptions, custom fields, custom attributes and images are listed as not synchronised.13

You draw the mapping: fields, options, attributes and metafields. Images are not synchronised.

An order changed in both systems

Retail Express is the source of truth.1

Cortex stops and asks which version to keep.

Linking a catalogue you already have

Existing products are linked by matching SKU.1

Products that exist on both sides wait for your review before they are linked.

Stock

Stock from the outlets you select is combined into one quantity for Shopify, with optional buffers.46

Optional. Each mapped outlet’s stock is mirrored to its own Shopify location every minute. No buffers.

Catching what was missed

Changes are queued; Maropost says orders typically sync within a few minutes and that peak congestion typically clears within 30–60 minutes.5

Besides live notifications from both systems, Cortex rechecks for missed orders every 5 minutes and missed products every 15.

Seeing and fixing a failed sync

Not described in the help-centre articles we reviewed.

Yes

Every sync is listed with its outcome; retry one, or every failure since a date. Finished history is kept 90 days.

Access, audit and AI

Not published.

Yes

Four kinds of access per person, a 400-day audit log of setup and access changes, and an MCP server with 33 tools your AI assistant can use.

Cost

Included in every Retail Express plan.7

A separate subscription, from US$49 a month.

It is one or the other

Cortex takes the place of Retail Express’s own Shopify connector: the two can’t run on the same store.

Competitor information from Maropost’s help centre and Retail Express’s pricing page, accessed 13 October 2026. It may have changed; check with the vendor.

  1. Maropost, “Shopify Integration Overview”
  2. Maropost, “Processing Shopify Sales”
  3. Maropost, “Product Fields Synchronised to Shopify”
  4. Maropost, “Managing Shopify Inventory Levels”
  5. Maropost, “Shopify - Experiencing delays with Synchronisations”
  6. Maropost, “Shopify Inventory Buffers”
  7. Retail Express, pricing

Cortex is an independent product and is not affiliated with, endorsed by or supported by Retail Express, Maropost or Shopify. Retail Express and Shopify are trade marks of their respective owners.

Before you choose

How does the free trial work?
Every plan starts with a 30-day free trial, and there is no setup fee. You choose the plan in your Shopify admin.
How am I billed?
Through Shopify, in US dollars. The plan and any extra orders appear on your Shopify invoice, and Cortex never sees your payment card.
Do the plans differ in features?
No. Every plan has every feature, with unlimited products, outlets, locations and team members. The plans differ only in the orders they include and the rate for each order after that.
What happens when I pass my included orders?
Nothing stops. Cortex keeps syncing, and each order beyond the included number is billed at your plan’s rate for an extra order.
Can I change or cancel my plan?
Yes, at any time, from your Shopify admin. Shopify prorates the change on your invoice.
What happens without an active plan?
Syncing stops and the app shows only the plan screen. Your settings, mappings and history are kept, so choosing a plan again picks up where you left off.